Job Description

• Perform general administrative tasks such as filing, photocopying, and scanning.
• Manage incoming and outgoing correspondence, including emails and phone calls.
• Maintain office supplies inventory and place orders when necessary.

2. Data Entry and Management:

• Accurately enter and update data into various systems and databases.
• Maintain and ensure the accuracy of inventory records.
• Generate regular reports on inventory and sales.

3. Customer Service:

• Assist customers with inquiries, both in-person and over the phone.
• Provide information about products, services, and order statuses.
• Handle customer complaints and issues with professionalism and efficiency.

4. Order Processing:

• Process incoming orders, ensuring accuracy and timely fulfillment.
• Coordinate with the e-commerce team to track orders and shipments.
• Manage returns and exchanges in accordance with company policies.

5. Office Coordination:

• Order and manage office supplies and inventory.
• Coordinate office activities and meetings, including booking meeting rooms and arranging logistics.
• Assist with organizing company events and employee activities.

6. Financial Administration:

• Assist with basic bookkeeping tasks, including invoicing and expense tracking.
• Prepare and submit expense reports.
• Support the finance department with reconciliations and other tasks as needed.

7. Support to Other Departments:

• Provide administrative support to other departments as required.
• Assist with special projects and tasks as assigned by management.

Responsibilities1. Experience:

• Previous experience in an administrative or clerical role is preferred.
• Familiarity with office management procedures and basic accounting principles.

2. Skills:

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

3. Technical Skills:

• Basic knowledge of office equipment, such as printers, scanners, and fax machines.
• Experience with data entry and database management.

4. Personal Attributes:

• Detail-oriented with a high degree of accuracy.
• Professional and courteous demeanor.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.

5. Additional Requirements:

• High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
• Flexibility to adapt to changing priorities and assignments.

Benefits

• EPF/SOCSO
• Annual Leaves
• Medical Leaves

Additional Benefits

• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave

SkillsData Entry Organization Attention to Detail Computer Literacy Communication Problem-Solving Teamwork Time Management Microsoft Office Customer ServiceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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