Job Description

• High school diploma or equivalent. Additional certification or training in office administration or customer service is a plus.
• Previous experience in administrative roles and customer service positions is preferred, particularly in a fast-paced environment.
• Problem-solving Abilities: Strong problem-solving skills to address customer issues or concerns efficiently and find satisfactory resolutions.
• Computer Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience, etc.
• Bilingual spoken/Written English and Mandarin

Responsibilities:

• Administrative Support: Provide administrative assistance to ensure smooth office operations, including managing correspondence, scheduling appointments, and organizing customers data file
• Sales Support: Assist the sales team by generating quotes, processing sales orders, and following up on leads or inquiries to support revenue generation
• Excellent communication skills, both verbal and written, with the ability to interact professionally and effectively with customers and colleagues
• To support & develop our sales & marketing workforce in Singapore as well as Malaysia.
• Good organizational and time management skills to handle multiple tasks, prioritize work, and meet deadlines effectively

Job Responsibility:

• Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery and resolving any issues related to order fulfillment.
• Product Knowledge: Develop a thorough understanding of the company\'s products or services to provide accurate information and assistance to customers.
• Documentation: Maintain records of customer interactions, transactions, inquiries, and complaints, ensuring accuracy and confidentiality.
• Administrative Coordination: Coordinate with various departments internally to fulfill customer requests, resolve issues, and ensure a seamless customer experience.
• Hands-on practice with min. supervision

Benefits

• Operating hours 8.30 am - 6.00 pm
• Monday to Friday
• Good remuneration package such as variable incentives payable to outstanding performer employees aside from Basic Pay RM 3500 - RM 4000

SkillsExcellent Communication Skills Organizational SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl