Admin & Customer Service Executive

Kuala Lumpur, M14, MY, Malaysia

Job Description

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Job Responsibilities



Manages immigration applications for clients relating to Singapore Citizenship and other applications etc. Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies Understand clients' backgrounds and write cover letters to best present their profiles Ensure high work accuracy is delivered in all applications to the government bodies Provide exceptional customer experience and maintain high standards of service Attend to clients' queries and the completion of the formalities during and after post-submission within Company's response time Updating and maintaining respective tracking sheets accurately in an organized and timely manner Any other duties assigned by Management

Job Requirements



Diploma qualification in hospitality, mass communication, logistics or equivalent Strong verbal Mandarin communication skills and good written English skills At least 3 years of experience in client facing role No prior immigration experience is required as on-the-job training will be provided Good time management skills & must be able to handle a high volume of digital documents Ability to plan workload and meet deadlines
Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM4,500.00 per month

Language:

Mandarin (Required)
Work Location: Remote

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Job Detail

  • Job Id
    JD1163596
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    39713.0 50286.0 USD
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned