Daily work routine: responsible for transferring any bills from other outlets in the system.
Generating documentations and reports as required by management.
Creating a new arrival code product in the system.
Arrange all the new products for the studio shoot.
Providing feedback on the efficiency of the customer service process.
Maintaining a positive, empathetic, and professional attitude toward customers all the time.
Responding promptly to customer inquiries.
Communicating with customers through various channels. (WhatsApp, Tiktok etc.)
Knowing company products inside and out so that able to answer questions.
Packing customer's order.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,300.00 per month
Benefits:
Flexible schedule
Maternity leave
Opportunities for promotion
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Administrative: 1 year (Preferred)
Language:
Malay (Preferred)
English (Preferred)
Work Location: In person
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.