Job Description

Immediate hiring

Priority to candidates who are able to start immediately

Job description

Examas Jaya is a foodservice equipment supplier based in Kajang, Selangor with a service network all around Malaysia. We are looking for a team member who would like to expand their horizons in the F&B and HORECA industries, working in multi-cultural working environment, with renowned international brands.

What You'll Do:

Handle customer inquiries via phone, email, and Whatsapp in a professional and timely manner Provide accurate information on products, services, and order status Resolve complaints with empathy and efficiency Coordinate with internal teams to ensure customer satisfaction Maintain proper documentation of customer interactions

What We're Looking For:

Malaysian with 1-2 years' experience in customer service or related field Strong communication and interpersonal skills Positive attitude, patience, and a problem-solving mindset A life-long learner who is energetic with positive can-do attitude Fluent in Bahasa Malaysia or English (spoken and written) Basic knowledge of Microsoft Office especially Excel, Word Strong PowerPoint skills to create polished, engaging presentation materials that help our sales team communicate value and win new business Comfortable using CRM systems and office tools

What We Offer:

Competitive salary. Opportunities for career growth and development. Supportive and collaborative work environment. Comprehensive benefits package.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Work Location: In person