Job Description

KK Ong International Hiring! Full Time Admin Executive (Mandarin Speaker) in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl
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Admin Executive (Mandarin Speaker)
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MYR3,000 - MYR3,500 Per Month
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Posted 21 hours ago o Closing 24 Jan 2026
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Working Location Near Station

• Jalan Prima 7 3-2, Kepong, WP Kuala Lumpur, Malaysia Kepong WP Kuala Lumpur Malaysia 52100

Requirements
Candidates must possess at least Diploma.
Experience in administrative management and customer service is preferred.
Strong communication and teamwork skills, able to communicate effectively with students, instructors, and the marketing team.
Proficient in Excel, PowerPoint, and Word.
Strong sense of responsibility, able to handle multiple tasks efficiently and work under pressure.
Positive attitude with a strong willingness to learn and grow.
Proficient in listening, writing, and reading in Mandarin .
Responsibilities
Administration & Daily Operations
Assist the team with data organization, tracking course registrations, and conversion rates.
Monitor the progress of training courses to ensure timely completion of tasks.
Online Course & Student Management
Maintain the student database, manage registrations and renewals.
Handle student inquiries, registrations, and document organization.
Follow up on training feedback and satisfaction surveys.
Assist with course scheduling and coordination.
Customer Service
Answer phone calls and resolve customer issues.
Respond to emails.
Reply to customer inquiries on WhatsApp.
Handle customer inquiries on social platforms (Facebook Messenger, Facebook comments, Xiaohongshu).
Send WhatsApp reminders.
Compile FAQs to improve service efficiency.
Issue invoices.
Content Support & Community Management
Assist in organizing training materials, PowerPoint presentations, and course recordings for upload to the learning platform.
Support short video content management, including script organization, scheduling, and data tracking.
Monitor community engagement and organize online interactions.
Other Support
Handle other ad-hoc tasks assigned by leadership.
Support the marketing or sales team with event planning, data organization, etc.
Assist with the boss's schedule, including meeting arrangements, business trips, and live streaming schedules.
Carry out other tasks assigned by leadership.
Benefits

• Access to various courses to help you grow and become a better version of yourself.
• A young and dynamic team (mainly born in the '90s and '00s).
• A harmonious work environment - listen to music, enjoy snacks.
• No office politics.
• Work with outstanding people on meaningful projects.
• EPF, SOSCO, EIS,
• 12 days Annual Leave,
• Medical claims.

Skills
Fluent in Mandarin Administrative tasks Communication skills Organizational skills Attention to detail Computer Literacy Microsoft Office Administrative Support Time Management Interpersonal Skills Problem-Solving Mandarin Language Proficiency Customer Service
How to go to KK Ong International Sdn Bhd by MRT, LRT or other public transport?
Kepong
Nearby Public Transportation
All MRT KTM
MRT - METRO PRIMA
0.3 km
MRT - KEPONG BARU
0.8 km
KTM - KEPONG
1.2 km
KTM - KEPONG SENTRAL
1.5 km
MRT - SRI DAMANSARA TIMUR
1.5 km
MRT - JINJANG
1.7 km
Important Information
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Skills Required