Job Description

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Admin
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MYR1,800 - MYR2,500 Per Month
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Fresh Graduates
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Posted 35 minutes ago o Closing 29 Nov 2025
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• Minimum Diploma in Business Administration, Customer Service, or equivalent field.
• At least 1 year of working experience in customer service or administrative role.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Good written and verbal communication skills in English, Malay, and/or Chinese.
• Customer-oriented, organized, responsible, and able to multitask.
• Pleasant personality with a positive service attitude.

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Customer Service

• Attend to customer inquiries via phone, WhatsApp, email, or social media platforms promptly and professionally.
• Record and assign customer service requests or complaints to the relevant department or branch.
• Follow up on ongoing jobs and update customers on service status.
• Maintain a high level of customer satisfaction through excellent communication and service attitude.
• Assist in preparing quotations, service agreements, and job orders when needed.
• Support marketing campaigns and customer promotions by collecting customer data and feedback.

Administrative Support

• Perform general administrative duties such as filing, data entry, document control, and office supply management.
• Assist in daily correspondence, scheduling, and coordination between departments.
• Support HR in maintaining staff attendance, leave records, and employee documents.
• Assist Finance in preparing basic documents (invoices, receipts, petty cash, payment requests).
• Update and maintain company databases and records accurately.
• Prepare simple reports, meeting minutes, and follow-up action summaries.

Coordination & Communication

• Liaise with branch operations teams to ensure service scheduling runs smoothly.
• Support management in internal communication, announcements, and memo distribution.
• Assist in organizing office events, meetings, or training sessions.

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• EPF, SOCSO, and EIS contributions in accordance with Malaysian Labour Law.
• Annual Leave, Medical Leave, and Public Holidays entitlement.
• Attendance Allowance / Performance Bonus (based on branch KPI).
• Career development and training opportunities.
• Annual company events, dinners, and team-building programs.
• Employee discounts for in-house services (e.g., cleaning, pest control, aircond care).
• Comfortable and supportive working environment.

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• Medical Claim
• Performance Incentive
• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus
• Allowance Provided
• Training Provided
• Company Trip
• Staff Discount
• Insurance

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Customer Service Administrative Support Record Keeping Data Entry Communication Skills

Skills Required