Admin Retail (min 1 Year Experience)

Sentul, Malaysia

Job Description

  • Able to communicate effectively with customers in a friendly, polite and able to read, write, speak fluently and spontaneously in both English and Bahasa Melayu.
  • Understand customer inquiries and product information, respond via : Whatsapp, Facebook, Instagram, Tiktok, Shoppe.
  • Handling customers\xe2\x80\x99 issues, feedback, concerns and questions, professionally and reach out to provide assistance.
  • Follow up with customer to ensure their feedback and issues are solved.
  • Gather customer feedback and share with production line, packaging line. Sales and Marketing terms how to improve or solve certain issues.
  • Collect important data (client\xe2\x80\x99s detail : name, loct, social media, issues & others.
  • Prepare & print client\xe2\x80\x99s order bill (Whatsapp, Tiktok, Shoppe)
  • Any other duties that would assign from time to time.
Job Type: Full-time Salary: RM2,000.00 per month Benefits:
  • Meal provided
Schedule:
  • Day shift
  • Monday to Friday
Ability to commute/relocate:
  • Sentul: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • customer care: 1 year (Preferred)

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Job Detail

  • Job Id
    JD952620
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sentul, Malaysia
  • Education
    Not mentioned