Job Description

Job Summary

The Internship Admin role is designed to provide candidates with practical experience in training coordination, business development support, client relations, and cross-functional collaboration. The intern will assist various departments, gaining a foundational understanding of business operations and strategies, preparing them for future roles within the company.

Essential Duties and Responsibilities

Training Coordination

Assist in scheduling and organizing training sessions, workshops, and seminars for employees and clients. Support the development and preparation of training materials under the guidance of senior staff. Help monitor and track employee training participation and outcomes, maintaining records for future reference.

Business Development Support

Assist in managing and scheduling consultation appointments with potential and locked-in clients. Help manage and prioritize leads by maintaining an organized database, supported by the marketing unit. Support the follow-up process on leads, ensuring all communications are logged and organized. Provide basic insights to the marketing team based on interactions with clients and leads.

Client Relations Support

Serve as a support point for clients, helping to address basic inquiries and escalating concerns to the appropriate departments. Assist in gathering client feedback through surveys or follow-up calls and preparing reports for analysis. Coordinate with various departments to ensure timely delivery of client services, following up on service requests as needed.

Cross-Functional Collaboration

Collaborate with different teams and departments to support company-wide projects and initiatives. Assist in facilitating communication and coordination among departments to ensure project timelines are met. Participate in team meetings and contribute to the development of cross-departmental strategies.

Advanced proficiency in Microsoft Excel, including the use of complex formulas, pivot tables, and data analysis functions, is highly preferred and considered an added advantage.

Job Type: Internship
Contract length: 6 months

Pay: RM700.00 - RM1,000.00 per month

Benefits:

Additional leave Flexible schedule
Education:

Diploma/Advanced Diploma (Preferred)
Work Location: In person