Ensure all parcels are correctly labeled and placed in the designated dispatch area.
Coordinate delivery logistics:
GDEX for outstation shipments.
Lalamove for local deliveries, following terms and conditions, and escalating issues to the superior if needed.
2.
Stock Receiving & System Entry
Assist the Warehouse Manager in receiving stock from suppliers.
Record all incoming goods accurately in the inventory system using Goods Received Notes (GRN) or Purchase Invoices.
3.
Product Catalogue & Customer Engagement
Prepare and post daily product catalogues on WhatsApp and Telegram channels.
Promote product visibility and assist customers/dealers in placing orders through these platforms.
4.
Warranty Claims & Product Assessment
Assess warranty claims related to defective products.
Process replacements or escalate complicated claims to a superior.
5.
Inventory Management
Monitor stock levels and submit restocking requests for approval (HQ-specific).
Maintain full product displays on retail shelves to support walk-in sales (KL-specific).
Conduct daily stock counts and update the system accordingly.
Investigate and resolve stock variances in collaboration with warehouse staff.
6.
General & Administrative Tasks
Carry out ad-hoc tasks assigned by superiors.
Provide operational support to the logistics, warehouse, and sales teams as required.
7.
Product Knowledge
Knowledge of vape products is an added advantage and supports improved customer service and inventory decision-making.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
Free parking
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person
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