Job Description

About Peplink

Peplink helps businesses around the world to make connectivity reliable and simple by developing wired and wireless routers, software and technologies.

We are currently looking for a Sales Administrator who will coordinate with both internal and external parties on order and shipping requirement. Peplink is under Plover Bay Technologies Limited, a listed company on the main board of the Hong Kong Stock Exchange (1523.HK).

What Is This Job

Process customer orders and ensure accuracy of order details, including product, quantity, pricing, and shipping information. Collaborate with various teams such as sales & marketing, production, warehouse, and shipping to guarantee prompt order fulfillment. Keep customers informed about their order status and resolve any issues related to order processing or fulfillment, such as returns, exchanges, and cancellations. Maintain precise and up-to-date records in the system, encompassing customer and product information. Continuously enhance order processing and fulfillment procedures to optimize efficiency and enhance customer satisfaction. Provide ad-hoc support.

What We Need

Tertiary education. 1-2 years working experience, fresh graduates will also be considered. Good attitude and proactively to take and manage customer cases Good command in Cantonese and English with strong interpersonal and communication skills to deal with Hong Kong team members and global clients.

What We Provide

An excellent career platform in a fast-growing technology company. Transparent and diverse working culture. 1-month guaranteed bonus. 5-day work week Casual work attire. Medical benefits.
Job Type: Full-time

Pay: RM1,849.38 - RM4,000.00 per month

Benefits:

Flexible schedule Health insurance Opportunities for promotion Professional development
Work Location: In person