Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Administrator - Shareholder Services, Private Capital Services



What will you do?

• Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services structures, including input and validation of manual records to cash and transaction reconciliation logs, register update, cash management, sending notice and confirmations, and presentation metrics and control data.
• Understanding and execution of mandatory escalation processes in accordance with agreed procedures.
• Refer queries in a timely and effective manner and propose solutions for consideration with the agreed governance and change framework
• Build productive relationships with internal departments, and create working relationships as part of the wider Malaysia Client Operations Team and support cross-working and operational improvement initiatives
• Ensure allocated activities are conducted in accordance with procedures and support the governance and control through risk awareness
• Adhere to all RBC Investor & Treasury Services Policies and Procedures at all times.

What do you need to succeed?

Must-have

• Good written and verbal communication skills, ability to use initiative and excellent attention to detail.
• Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
• Good organisation skills, ability to prioritise workloads to meet tight deadlines.
• As a guideline to ensure a reasonable time is spent in a role, you are expected to have at least 12 months of service in your current role for any lateral move

Nice-to-have

• Experience business administration and / or relevant operational knowledge and experience
• University degree or equivalent desirable.
• Relevant systems knowledge desirable, including Excel and other Microsoft Office applications

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary

What is the opportunity?
RBC Investor & Treasury Services, Malaysia is a center of operational excellence supporting 10 countries across three geographic time zones.
RBC I&TS\xe2\x80\x99s Private Capital Services delivers specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other Private Capital Services Structures.
The Administrator, Shareholder Services is responsible for the accurate and timely operation of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across the range of Private Capital Services structures supported by the business, supported by the \xe2\x80\x98maker checker\xe2\x80\x99 process control function. Adherence to the mandatory escalation processes in accordance with agreed procedures when required is essential.
Supporting region : Luxembourg

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Investor and Treasury Services

Job Type: Regular

Pay Type:

Posted Date: 2022-11-21-08:00

Application Deadline: 2023-01-12-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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