Job Description

Date:

17 Nov 2025

Location:

Sepang, 10, MY, 64000

Company:

Malaysia Airports Holdings Berhad

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POSITION GENERAL SUMMARY

To ensure smooth and efficient operations of terminal.

ESSENTIAL POSITION FUNCTIONS

Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers. Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty. To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies. Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions. Liaise with AODM; on the overall status of the airport. To compile all report on operation and facilities. Ensure compliances to IMS and other certifications requirement. To attend meeting on behalf of Duty Executives / Terminal Manager during their absence. Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care. Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement. Handle all complaints or feedbacks in a professional manner.

Key Challenges

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Ensure that the services provided are exceeding passenger expectation. Ensure Terminal score high in ASQ elements that related to terminal functions.

Skills

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Ability to work in group or individually Able to coordinate with other agencies

Education

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Diploma (CGPA > 2.8) in any discipline, preferably in Airport/Aviation Management

Additional Information

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Open for Malaysian citizens only.



Please be reminded that only online applications will be entertained.



Applications should reach us by 23 November 2025.



Only the shortlisted citizens will be notified.

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Operations Manager, Facilities, Administrative Assistant, Manager, Operations, Administrative, Management