Job Description

Aftermarket Senior Sales ExecutiveDescriptionAftermarket Senior Sales ExecutiveOur culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today\xe2\x80\x99s most innovative thinkers to solve the world\xe2\x80\x99s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That\xe2\x80\x99s what #LifeAtCummins is all about.We are looking for a talented Aftermarket Senior Sales Executive to join our team in Miri, Malaysia. This role will be following hybrid work-model and travel required. No cross-border support will be provided.In this role, you will make an impact in the following ways:

• Prospects and develops new opportunities to grow the business. Independently develops/executes account plans to build customer relationships and achieve sales goals within the assigned sales territory, market segment or channel partners.

Develops opportunities to increase sales by identifying, researching and contacting prospective customers. Develops and executes account plans for top prospects and conducts agreed upon face to face sales calls.

• Develops new customer relationships and strengthens current customer relationships that enable identification of a customer\xe2\x80\x99s needs, business model and buying process.
• Uses understanding of customer needs and priorities to identify and offer Cummins solutions.
• Gains agreement on the differential advantage of Cummins solutions by helping the customer understand and evaluate existing data and information and the value proposition.
• Brings current and emerging needs of the customer and market to their manager/director.
• Conducts negotiations according to company guidelines, including payment terms. Assists with collection of accounts receivables when needed.
• Drives sales, achieving sales targets and ensuring customer satisfaction. Maintains and strengthens customer relationships to generate future sales and repeat business. Responds to customer concerns in a timely fashion.
• Consistently uses the Cummins Sales Process as well as Cummins tools, processes, and initiatives that support sales, customer satisfaction, and customer value, e.g., Customer Relationship Management and special projects.
• Reports activity via the Customer Relationship Management tool per management direction. Produces sales forecasts as directed.
• Provides leadership and mentoring to less experienced account executives.

QualificationsTo be successful in this role you will need the following:

• Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer.
• Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets.
• Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information
• Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy.
• Integrates Customer Perspective - Incorporates an understanding of the customers\' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.
• Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns.
• Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives.
• Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customer\'s specific needs to differentiate against competition.
• Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.
• Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization\xe2\x80\x99s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Negotiations Excellence - Utilizes tools and methods in negotiations to achieve Cummins stakeholder objectives and achieve a mutually agreed upon all contract terms between all parties.

Preferred qualifications:

• Required: College, university, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience. This position may require licensing for compliance with export controls or sanctions regulations.
• Intermediate level of relevant work experience required.
• Preferred Oil & Gas or Marine experience
• Role has been required to manage key accounts and new business developments.
• The role is expected to demonstrate better skill level in collaboration to better articulate ideas and customer information with internal stakeholders. This is necessary especially due to the amount of service jobs and the need to engage with multiple stakeholders in delivering customer solutions.
• Apart from that, it is also expected for the role to engage with internal stakeholders outside of Malaysia to manage regional fleet owners, especially when the accounts require a strategic plan at a regional level.

Compensation and Benefits

• Salary rate commensurate with experience. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.Job SALESPrimary Location Malaysia-Sarawak-Miri-Malaysia, Miri, Branch - Jalan Primula 1BJob Type Experienced - Exempt / OfficeRecruitment Job Type Exempt - ExperiencedJob Posting Apr 15, 2024, 4:00:00 PMUnposting Date OngoingOrganization Distribution BusinessRole Category Hybrid - Potential for Partial RemoteRelocation Package IneligibleReq ID: 240002OJ

Cummins