Analyst, Customer Service & Order Management
Job Description
Overview:As one of the worldxe2x80x99s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. Wexe2x80x99ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 6,200 employees are working on this permanent challenge, at over 90 locations on all continents. Responsibilities:Summary of Responsibilities:This person will be responsible for overall sales administration functions for:
- Entire Spare Part Order Process Management (OTC)
- Process and coordinate RMA requests
- Service Support and Logistics as Back Office Function
- Order Management
- Overall order process management (SAP & SFDC)
- Support on Booking and Revenue Reporting
- Align with Finance and Selling Entity
- Support RMA requests and coordinate refurbishment orders
- Logistics
- Prepare shipping documents
- Coordinate global shipments
- Experience in sales operations related jobs
- Microsoft Office (Excel, Word, Powerpoint, etc)
- Experience of operating SAP and CRM (SFDC and BESS)
- Fluency in English; reading/writing and oral communication
- Bachelor degree in related discipline
- Minimum 2 years of relevant working experience
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Job Detail
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Job IdJD1083823
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned