Job Description

Analyst Customer/Technical Training (Fresh graduates)

Dell Technologies harnesses the power of technology to drive human progress. But ultimately, it\xe2\x80\x99s people who choose how our products will be used. That\xe2\x80\x99s why our Customer Technical Training team has such a vital role to play. They design and deliver all kinds of training courses \xe2\x80\x93 from lectures to lab exercises \xe2\x80\x93 for the benefit of internal and external customers. Working closely with colleagues, tech experts, partners and customers, they shape curriculum content to suit diverse needs. Everything they do is about unlocking ways to get the best from our technology.

Join us as an Analyst Customer/Technical Training team in Bayan Lepas, Penang to do the best work of your career and make a profound social impact.

What you\xe2\x80\x99ll achieve

As an Analyst Customer/Technical Training, you will delivering, designing, authoring or editing advanced level e-learning, web-based, blended and classroom curriculum to a variety of audiences.

You will:

• Ensure effective delivery of training and solutions to support the highest competence given the level of knowledge and skills required.

• Deliver and design innovative methodologies to keep learners engaged in platforms like Zoom, Microsoft Teams or Adobe Connect

• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions

• Partners with the business and subject matter experts to assess and customize training based on current and future needs

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here\xe2\x80\x99s what we are looking for with this role:

Essential Requirements

• Bachelor\'s Degree in General Business, Engineering, Data Analytics and Data Science\xe2\x80\x8b. Internship from Mar/Apr 2024 onwards (4 - 6 months)

• Productivity and excellent communications skills

• Critical thinking and problem-solving skills

• Apply analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information

Desirable Requirements

• Extend capabilities by working closely with senior staff/experts within and outside the internal organization

• Regularly interact with colleagues generally up to senior level management

Who we are

We believe that each of us has the power to make an impact. That\xe2\x80\x99s why we put our team members at the center of everything we do. If you\xe2\x80\x99re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we\xe2\x80\x99re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 30 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy .

Dell