Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsPosition Summary:Under general direction of the National Business Development Manager - Australia and New Zealand, and Sales Support Team Leader, this position will be responsible for providing administrative and operational support to the Business Development team. You will be responsible for the effectiveness and productivity of the Sales & Marketing teamIn consultation with Business Development Managers, prepare quotations for clients in a timely and professional mannerOversee the end to end management of marketing campaigns to ensure their smooth and effective functionMaintain records of sales targets and confirmed sales, and provide detailed reports to the National Business Development Manager - Australia and New ZealandThe role involves integrating financial, shipment, quality, and operational data in an insightful way to drive deep understanding of our customers and how to serve them and developing tools and processes to support efficient Sales and Marketing operationsThe ideal candidate will be comfortable working with cross functional teams, have an interest in Sales & Marketing, and the drive to always think strategicallyTo assist & support BD Managers with sales and marketing campaigns and qualification of all internal and external lead sourcesTake pride in their work and gain satisfaction in supporting the success of others and the companyManaging a diverse workload with conflicting priorities and deadlinesEnsuring adherence to all reporting and quotation deadlinesResponsibilities:Sales Support ServicesIn consultation with Business Development Team, prepare quotations for clients in a timely and professional mannerPrepare tenders, service level agreements and standard operating procedures for new or existing World Courier clients to ensure robust expectations are set and practices established to guide future partnership activitiesManage all lead generation activities provided by internal World Courier teams with a view to securing future business for the organisationTrack and report on overall Business Development KPIsReports and StatisticsMaintain records of sales targets, confirmed sales, and provide weekly and monthly detailed reports as requiredProvide tailored reports for key clients ensuring accuracy and attention to detailSales AnalysisMaintaining Sales Force data systems, including account set up and monthly reports. To conduct market research in industries/sectors that are of interest to World Courier within & out of existing business portfolio for continued business growth desiredTo provide support in identify appropriate marketing measurements/opportunities, such as advertising to secure leads and increase overall brand awarenessAny other relevant duties as required by your managerTeamwork and CollaborationContribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the businessEffectively collaborate with team members to ensure that the function is operating effectively and efficiently, while maintaining an efficient support network for the teamManaging remote business relationships and supporting Business Development Managers during periods of travel/on road sales.Skills and Knowledge:2 to 3 years of sales and marketing experience in a related industry - air-express (preferred)Sound experience in a customer service or administrative roleAdvanced experience in Sales Force/CRM softwareDemonstrated ability to meet deadlinesAbility to build strong relationships with a range of diverse stakeholdersSound experience using the Microsoft Office Suite, including high level of proficiency in Excel and PowerPointBasic knowledge of distribution and logistics conceptsEstablishes a quick rapport with colleagues and customers; generates credibility and trust by way of attentive, empathic and honest communication with colleagues and customersProactively keeps up to date with knowledge of the company, its markets, customers and their needs and requirements, services and products including technical aspects Self starterWorks to meet deadlines without prompting; is highly motivated and does not hesitate to undertake challenging tasks; works to deadlines.Works in a well organised mannerDemonstrates good attention to detail and qualityPrioritises and actions tasks based on urgency and importanceAbility to multi taskIdentifies issues that arise in routine work or new situationsAsks relevant questions to gain clarity and seek resolutionThinks critically and analyses data/situations that takes into account causes and consequencesAbility to use initiative and work autonomouslyHigh levels of passion, enthusiasm and energyAble to follow procedures & instructionsDemonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demandsClear oral and written communicationStrong interpersonal and communication skills along with a willingness to engage with many stakeholders.What Cencora offers\xe2\x80\x8bBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated Companies Affiliated Companies: World Courier (Malaysia) Sdn BhdEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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