Job Description

Location:
Malaysia




Department: Commercial


Location: Malaysia




Team and Role Introduction:
The Priority Service Team is responsible for engaging and supporting Lazada\'s top Sellers in growing their sales on the platform and tackling operationals issues when they occur. Beyond business growth and operational support, the team is expected to build relationships with these key Sellers and develop a deep understanding of their aspirations, concerns and market insights.
Responsibilities:
The Priority Service Team is responsible for engaging and supporting Lazada\'s top Sellers in growing their sales on the platform and tackling operationals issues when they occur. Beyond business growth and operational support, the team is expected to build relationships with these key Sellers and develop a deep understanding of their aspirations, concerns and market insights.

Job Requirements

Requirements/Qualifications(must have):
Requirements (must have): a. Sociable, patient and friendly b. Good problem solving skills c. Organized and reliable in execution d. Strong communication and stakeholder management skills e. Persistent and self-motivated f. Comfortable with fast-paced and dynamic environment

Requirements/Qualifications(good to have):
Requirements (good to have): a. At least 1 year of team management experience (for lead) b. Bachelor\'s degree from a recognized university in any field c. eCommerce, Account/Relationship Management or Customer Care experience