Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services\xe2\x80\x94all powered by the world\xe2\x80\x99s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .

About Accenture Cargo advisory

Accenture Cargo Advisory is a practice area within the Travel unit in Accenture, and a leading advisor to the global air freight and broader transportation industry. The practice consists of ~40 team members globally and advises many of the world\xe2\x80\x99s best performing airlines, shipping lines, integrators, forwarders, airports, leasing firms, etc. A dedicated data analytics team within the Cargo Advisory practice is responsible for providing leading industry databases and analytical tools to our clients, including comprehensive air and express cargo demand & supply databases, forecasts and optimization tools. This Cargo Data Analytics team operates from offices in Europe and APAC, and aims to provide industry leading market intelligence products and top-class customer service to continue our steep growth curve.

The team embraces a \xe2\x80\x9cwork hard, play hard\xe2\x80\x9d start-up culture whilst at the same time having the support of an established multinational.

About the position

We are looking for an exceptional and highly motivated manager to lead and act as a dedicated product owner for the Cargo Model team, which comprises 7 data analysts, engineers and scientists, and is an integral part of the Cargo Data Analytics team.

The Cargo Model is an airline network and fleet optimization tool, and is part of the state-of-the-art product portfolio we offer to our clients. Launched in 2015, it helps airlines to optimize their cargo performance, network contribution and profitability. The tool helps our leading airline clients in their strategic decision-making on optimizing what cargo to sell, which partnerships to engage in, and how to design their optimal air cargo networks of the future. The tool is in continuous development, and airlines frequently reach out for guidance with their scenario-building and to interpret the results of their scenarios.

You will lead a team of business and technical experts supporting our clients using this tool, by understanding the types of business cases airlines are running and by modelling these business cases, to eventually provide actionable insights to our clients. As the Cargo Model team lead, you will drive the tool development roadmap, participate in workshops with clients and facilitate the personal development of your team by actively seeking learning opportunities. You will work closely with other data analytics and consulting teams withing the Cargo practice, and act as a member of the Cargo Data Analytics Leadership Team.

Responsibilities

Products & Innovation

• Safeguard a high-quality standard of the Cargo Model tool, and drive the adoption of innovative analytical and technical solutions to further develop the functionality, quality and efficiency of the tool based on continuous feedback from client interactions through workshops and training
• Oversee the support and training to existing and prospect clients
• Monitor client usage of the Cargo Model tool and raise any issues/roadblocks early on
• Acts as a subject matter expert for the product, collaborating seamlessly with cross functional teams involving those from commercial, legal, IT, and the rest of the data team working on different products within the organization
• Having conversations with airline prospects to highlight the value add provided to airlines in optimizing cargo contribution
• Member of the Cargo Data Analytics leadership team, and reporting to the Head of Data Analytics in Amsterdam

Team development

• Manage continuous development and growth of the Cargo Model team
• Lead and effectively manage day-to-day activities of the Cargo Model team, meet targets under tight deadlines and foster a collaborative team environment
• Review and evaluate analysis conducted by team members to ensure accuracy, quality and relevance to clients
• Evaluate projects and review performance of the Cargo Model team, provide constructive feedback
• Encourage and support career development and growth, provide and facilitate training opportunities
• Prioritize product development initiatives and manage timely delivery of priorities at high quality

What you get out of it

This position provides exciting challenges and opportunities to exceptional talent wanting to develop their leadership and subject matter skills. Accenture places high emphasis on individual development and will provide comprehensive training to further develop yourself in this and potential future roles. Whilst working on state-of-the-art data products and market intelligence tools you will be exposed to market leading airlines, leading data analytics software as well as best practices in execution and delivery. The tight-knit team is focused on delivering high end results in a supportive and fun environment.

From this role you will gain good experience and knowledge in the following:

• Leading a high-performance team of analysts
• Domain expertise in the air cargo industry and especially airline network optimization
• Opportunity to cultivate impactful relationships with senior level clients from airlines worldwide
• Exposure to our Microsoft technology stack (eg PowerBI, Azure)
• Help shape the future strategy of our data product and tool portfolio and team development, as part of the Cargo Data Analytics Leadership Team

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Desired Skills & Experience

The ideal candidate has strong analytical problem solving skills and an academic degree in a quantitative field from a top tier institution. We expect 5 years of relevant experience (aviation, logistics is essential), with at least 2 years of experience in leading a team. Some hands-on experience in SQL, Python or R, and the ability to \xe2\x80\x9cspeak the language\xe2\x80\x9d is required to lead the team. We are looking for a culturally sensitive manager, experienced in bridging Asian and Western cultures with the ability to effectively lead a high performing team, and who is comfortable building relations with our (senior) clients in a fast paced and international environment.

• A Master\xe2\x80\x99s degree in business / data / information management or related discipline
• 5+ years of relevant experience in the aviation industry is a must, preferably in a network development or revenue management department
• 2+ years of experience in leading a team, with a strong track record of facilitating (personal) development and empowerment of your team
• Strong analytical thinking & problem-solving skills
• Strong (internal and external) stakeholder management skills
• SQL expertise: solid SQL capabilities are preferred, but candidates with basic SQL skills will also be considered
• Excellent written and verbal English communication skills
• Applicant must possess the right to employment in Malaysia

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture