Job Description

:

Join our team and become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems.

You'll be a tech ambassador--supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.

Your Mission

Sales & Technical Support

Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships. Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning. Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.
Customer Satisfaction

Troubleshoot and resolve customer issues like a pro. Proactively improve our technical support services. Be the calm in the storm--handle escalations smartly and keep customers happy. Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration

Your Background

Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering. Experience in technical support, training, demo, or project delivery is a plus--but fresh grads are welcome too! Bonus if you've worked with embedded systems, automation, or in the semiconductor / electronics industry.
Your Skills

Extra points: Basic understanding of programming, cloud systems, or system integration Strong in English & Bahasa Malaysia (both written and spoken). Confident presenter: able to simplify complex tech for non-tech people.
Your Personality

Team player who also owns your work with pride. Tech lover--always excited to explore new gadgets or tools.

Other Info

Must have your own transport. Willing to travel locally and overseas occasionally.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM5,000.00 per month

Application Question(s):

Resignation notice period Expected salary Do you have the experience in pre & post sales support?
Work Location: In person