Job Description

Job Highlights

• Multi-national Fortune 500 company
• Company Car and Petrol Card provided
• Opportunities for enhanced learning

We are looking for a full-time Application Engineer (Based in Terengganu) who enjoys interacting with Oil & Gas customer and likes to work in an autonomous environment. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

What's In It For You

• You will join a growth company offering a competitive base salary, bonus structure and benefits.
• You will be provided with a company car and petrol card.
• Opportunity for a long term, advancing career path in service, sales or management.
• Culture that values safety first, including training and personal protection.
• Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do

• Provide routine service and sales support in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist with plant surveys of prospective customers.
• Assist with start-ups of new applications in both existing customers and new accounts.
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
• Follow Ecolab safety guidelines and incident reporting requirements.

Minimum Qualifications

• Bachelor's degree in engineering (chemical/industrial/environmental)
• Min 4 years' experience in water treatment or specialty chemical industry
• Fluent in speaking English and Bahasa Malaysia.
• Proactive, independent, and positive attitude with a business mindset.
• Must have a valid Driver's License and acceptable Motor Vehicle Record.

Preferred Qualifications

• Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
• Ability to sell value-added products to customers.
• Strong mechanical aptitude.
• Able to speak local dialects.

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