Job Description

Req ID: 286673NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Management Advisor to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).Roles/Responsibilities1. Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.2. Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.3. Support diverse jurisdictions comprising of SG, MY, CN, International4. Fine tune applications and systems for high performance and higher volume throughput5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.7. Respond on time to the queries raised by various business units.8. Provide timely updates regarding production status and progress of issue resolution.9. Perform impact analysis of enhancements/projects that will impact supported systems.10. Participate in Disaster Recovery and Business Continuity exercises.11. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.12. Have a quality mind-set with prevention attitude to attain zero defects.13. Able to support SIT/UAT/PROD/DR deployment, with DevOps14. Able to support relevant software/platform/database upgrade for the systems.Requirement:1. Up to 7+ years of IT experience & 5+ application development/support2. Last 3 years of relevant experience in banking/financial services industry3. Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent2. Technically competent in IIS, WebLogic, Java J2EE5. Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.6. Strong SQL, IIS, Windows Java and Websphere7. Incident, problem, and service Outage management experience is Plus.8. Good Communication and Articulation SkillsSupport knowledge on any tools/products are required.
Able to work stand alone in recovery and flexible timing.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\xe2\x80\x99 long-term success. Visit nttdata.com or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data