Provide support for both front-end and back-end systems, ensuring smooth and efficient operation of technical services.
Troubleshoot and resolve technical issues related to application servers, middleware, and databases.
Perform regular maintenance tasks including patching, upgrading, and configuration of WebSphere Application Servers and IBM MQ.
Oversee the deployment of new applications and updates, ensuring proper configuration and integration with existing systems.
Utilize tools like Splunk to monitor system performance, generate reports, and identify potential issues.
Maintain comprehensive documentation of system configurations, procedures, and changes to ensure accuracy and compliance.
Work closely with development and operations teams to support software development processes and methodologies.
Contribute to process improvements by identifying and implementing best practices for system operations and maintenance.
Requirements:
At least 6 years of experience in Support with proficiency in Java, Shell scripting, and JavaScript, with knowledge of SQL and Stored Procedures.
Proven experience with Linux/UNIX systems, including Solaris and Redhat, and proficiency in application server management (WebSphere, Tomcat, WebLogic, JBoss).
Experience with IBM MQ, including tasks such as creation, deletion, and updating of MQs.
Strong knowledge of Oracle DB and experience with XML, HTML.
Experience with version control systems (Git, Bitbucket) and CI/CD tools (Jenkins).
Experience with monitoring tools like Splunk and FTP.
Familiarity with Java frameworks such as Spring Boot and Hibernate.
Excellent problem-solving, communication, and teamwork skills with the ability to work under pressure and meet deadlines.
Additional Preferred Skills:
Knowledge of Python language.
Experience with deployment tools like Aldon Change Control Tool.
Understanding of Control M batch processing.
Experience with ticketing systems such as JIRA and Remedy Workflow Application.