Application Support Specialist (kuala Lumpur, Malaysia)
Kuala Lumpur, Malaysia
Job Description
About the job Application Support Specialist (Kuala Lumpur, Malaysia)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job Responsibilities:
- Troubleshoot and resolve technical issues related to hardware, software, and networking
- Install and configure hardware and software applications
- Monitor and maintain Cartrack application and systems to ensure their smooth functioning
- Collaborate with Global teams to implement and maintain IT projects
- Document technical procedures, user manuals, and FAQs
- Provide technical support for any IT related matters or issue
- Train users on the use of Cartrack applications and hardware
- Continuously update technical knowledge and skills
- Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
- Entry level are welcome to apply
- Proficient in written and spoken English to handle customer queries
- Must have a pleasant personality with high levels of motivation and enthusiasm
- Ability to work independently and as part of a team
- Willingness to work outside regular business hours as required
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Job Detail
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Job IdJD1087161
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned