Application Support Specialist

Puchong, M10, MY, Malaysia

Job Description

Job Highlights:



Regular working hours: 5 days per week (Monday-Friday, 9:00 AM - 6:00 PM) Just a 8-minute walk from LRT Taman Perindustrian Puchong Season parking with covered car park available

Employee Benefits:



Healthcare Support:



Medical insurance Dental care benefits Optical / vision care allowances

Professional Growth:



Performance-based recognition and certification initiatives Clear career advancement opportunities and dedicated mentorship Comprehensive training programs to enhance professional skills Performance-based bonus scheme

Engaging Work Culture:



Team-building Company retreats Annual company dinners Celebration of festive events Sports day activities Participation in charity events

Technical Resources:



Latest development hardware Private development tools Private development resources

Job Responsibilities:



Conduct quality assurance checks on the developed solution. Define reporting and alerting requirements. Support the design, documentation, and maintenance of system processes Report on common sources of technical issues or questions and make recommendations to the project team. Perform risk management to minimize project risks. Develop and manage detailed project documentation throughout the project lifecycle. Diagnose and resolve application issues in a timely manner. Provide user training and create support documentation. Develop and implement best practices for application support. Provided actionable feedback to development teams to enhance app functionality. Perform root cause analysis for recurring issues. Support and participate in continuous improvement activities To perform any other tasks or assignments as directed by the management from time to time.

Job Requirements:



Candidates must possess at least Diploma/Advanced Diploma/Bachelor's Degree in Computer Science, or equivalent.

Fresh graduates is encourage to apply

Required language(s): English

Proficiency in MS Office (Word, Excel, Power Point)

Demonstrates strong communication skills with an emphasis on clarity and precision

At least 1 years of proven professional experience in related fields

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

Opportunities for promotion Professional development
Education:

Bachelor's (Required)
Experience:

Project management: 1 year (Required)
Work Location: On the road

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Job Detail

  • Job Id
    JD1174122
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Puchong, M10, MY, Malaysia
  • Education
    Not mentioned