Application Support/technical Analyst

Kuala Lumpur, Malaysia

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Bachelor\'s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields
Familiarity with scripting -Shell (Bash), PowerShell, Python
Demonstrable experience as an application support engineer in a related field
Ability to manage code migration, document configuration changes, and monitor performance
Advanced proficiency in determining the causes of application errors and repairing them
Ability to keep up with innovation in application design
Exceptional communication skills
Experience in setting up and maintaining open source tools. Example:
ELK
Confluent KAFKA
Redis
Kubernetes
Etc

Job Responsibilities:

Providing technical support to teams within the organisation, and to external clients when required
Assisting with systems integrations
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
Maintaining and updating technical documents and procedures
Identifying and resolving technical issues
Managing coordination at a local and international level where required
Preparing maintenance plans and upgrading schedules for the organisation\'s systems
Experience working on Linux based infrastructure
Rotational 24x7 standby support

Agensi Pekerjaan Asia Recruit Sdn Bhd (200401036859) (675370-W) (JTKSM 230C)

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