Area Executive Retail Operations

Petaling Jaya, Selangor, Malaysia

Job Description

Job Summary
To be resposible for the daily outlet operations for Famous Amos Malaysia Sdn Bhd (subsidiary company)
Job Responsibilities
Sales

  • Drive sales generating activities to achieve sales target of the assigned outlets.
  • Ensure sales collection are in order and bank into company's account.
Operations Control
  • To supervise the performance of the PIC to carry out their duties in accordance with company SOP.
  • To control all others operating costs i.e outlets expenses and outlet labour cost.
  • To perform monthly cash audit check for outlets.
  • Ensure outlet achieve good OEA results.
Inventory Management
  • Ensure compliance by outlets to all set procedures for stock management.
  • Proper stock accountability i.e. Stock count, ordering and usage.
  • Ensure stock count & wastage within control as per KPI.
Human Resources Management
  • Recruitment of outlet personnel
  • To monitor/control on outlet attrition rate.
  • Plan appropriate placement of staff
  • Provide necessary direction on manpower planning during peak season or when necessary
  • Ensure compliance to labor law when handling HR issues
Product & Service Quality
  • Ensure all the product are prepared according to SOP
  • Ensure outlet compliance to set hygiene standards to prepare safe foods
  • Plan and organize necessary training or activities to achieve service standards
  • Take corrective action to prevent recurrence of customer complaints
Marketing Activities
  • Ensure proper execution of advertising and promotion activities
  • Report the progress and effectiveness to the management
  • Improve and monitor customer service
KPI Monitoring
  • Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review
  • Ensure KPI results are tracked and recorded
Others
  • To carry out any reasonable request made by management
  • To attend meeting or training session as required by management
  • Monitoring pest control and maintenance of the outlets
  • Set up new outlet and promotion counter
Leadership responsibilities
  • Manage and oversee team's delivery of team/function goals to drive execution against goals set.
  • Drive and manage learning and development of team in Retail/Outlet Operations and DKSH behavior to achieve team/function goals.
  • Drive self-learning and improvement in Retail/Outlet Operations and DKSH behavior as part of continuous.
Job Requirements
  • Minimum Diploma/Degree holder in business related studies or equivalent
  • Must be based in Klang Valley
  • Minimum 1 year related working experience as Area Executive in the F&B retail chain industry.
  • Excellent interpersonal skills and Strong analytical capabilities
  • Good written and verbal communication & presentation skills
  • Self-motivated and result oriented
  • Demonstrate fluency in English, both written and spoken
  • Demonstrate knowledge and understanding of the industry/market/customers
  • Able to travel for work
Requisition Number: 218662
Job Function: Sales

Skills Required

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1280798
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned