Job Description

Mohon

Kelayakan

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Business Management/Food & Beverage Services Management or equivalent.
• Minimum 3 year(s) of working experience in Food & Beverage or related field is required for this position.
• Highly self-motivated and influential with the ability to lead by example, coach, mentor and develop others.
• Able to work under pressure and react quickly to situations by making timely yet strategical decisions in challenging conditions and circumstances.
• Good personality and communication skills, able to communicate with all levels.
• Customer oriented and service minded.
• Excellent interpersonal and leadership skills, good problem-solving skills
• Must be willing to travel to all assigned outlet

Tanggungjawab

Responsibilities

• Responsible in managing multiple outlet operations
• Responsible in forecasting the outlets sales performance & outlet costing (P&L)
• Ensure effective daily front line operations (manpower, stocks and other resources)
• Responsible in recruiting potential candidate, train and develop team to be top notch customer service agents
• Formulate and execute project delivery plans, the set sales budget, target and sales analysis
• Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recommendations to senior management
• Develop a deep understanding of the project including but not limited to machine SOP training and handling, product innovation and market trends
• Check and improve report quality and control procedures
• Verify and monitor the outlet\'s staff attendance relates to monthly payroll purposes
• Monitor and manage internal audit according to HACCP
• Administer customer complaint and see to that complaints are dealt with without delay
• Liaise with the supervisor for any problems at the outlet

Manfaat

• Career Growth Opportunity
• Medical & Leave Benefits
• EPF, SOCSO & EIS
• RM350 Purchase Credit
• 30% staff discount

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