Retail Operations Manager (northern, East Coast/southern)
Perak - Pulau Pinang, Malaysia
Job Description
Our client is an international retail brand.
They are looking for an organized and detail-oriented Retail Operations Manager to oversee daily operations for our retail store, manage white collar and blue-collar employees, and ensure that customer service and operational standards are met. The Retail Operations Manager will also be responsible for maintaining inventory levels, monitoring sales trends, and identifying areas for improvement.
Responsibilities
- Achieve Operation Objectives
- Driving KPI\'s & Profitability
- Work Closely With Area Managers
- Coach Sales Team in driving the business
- Support Store Expansion Plans
- Business Analysis & Presentations
- People Management & Development
- Liaising with key department for business improvement strategies
- Implement Strategic Marketing Plans
- Regular Store visits around districts
- Northern & East Coast Region: Candidate must be based within Perak/ Penang
- Minimum Diploma
- More than 8 years\' experience in retail industry
- More than 5 years\' experience at managerial level
- Able to travel and possess own transport
- Unit per transaction (UPT)
- Sales Turnover (TO)
- Conversion rate (CR) - footfalls/ traffic
- Average Ticket Value (ATV)
- Average sales per hour (ASP)
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Job Detail
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Job IdJD971783
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPerak - Pulau Pinang, Malaysia
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EducationNot mentioned