Job Description

Full Time Asia Operation Coordinator (Mandarin Speaking) Jobs, salary up to MYR 4,200 in Miki Travel Sdn Bhd Kuala Lumpur - Ricebowl
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Asia Operation Coordinator (Mandarin Speaking)
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MYR3,500 - MYR4,200 Per Month
Commission: MYR300 - MYR400
KL City,
Fresh Graduates
Fast Response
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Posted 20 hours ago o Closing 12 Dec 2025
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Requirements

• Achieve at least Diploma certificate.
• 1-3 years' experience in Operation's role background and travel industry is preferred.
• Fresh graduate is also welcome to apply.
• Proficiency in English & Mandarin.
• Strong Communication Skill.
• Attention to detail, adapt changes and have passion for continuous process improvement
• Positive can-do attitude and willingness to support on any request as needed
• Ability to comprehend systematic logical flows

Responsibilities

• Travel tour operating from ho ahead till tour finish.
• Understand company working processes and follow the workflow for daily tasks.
• Using company system and follow the guideline to make all service order in place.
• Well budget control and Conduct negotiation and communication with relevant parties for over budget issue.
• Daily checking for incoming message and requirement.
• Follow up the request and amendment and deliver result across multiple time zones. Invoice issuance.
• Draft invoice & check final costing sheets.
• To ensure productivity for tour handling and also control the ratio of mistake to cause financial impact.
• Facilitate in the coordination of tasks and communication with each corporate parties (Network office, service venders).
• Work closely with relevant Network office to solve issues.
• To monitor and ensure all confirmation could deliver to our customer on time.
• Follow up tour report / complaint handling.
• Update tour situation to sales office according to tour report.
• Follow up complaint and input tour report for further investigate.
• To record all the cases into Quality Control Logbook for statistics and review.
• Collaborate closely with cross-functional department.

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave
• Medical Insurance
• 13th Month Salary
• Overtime pays
• Transportation Allowance

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Overtime Pay
• Allowance Provided
• Insurance

Skills
Cross-cultural Communication Problem-Solving Mandarin Chinese Proficiency Travel Coordination

Skills Required