On Trip Customer Service Representative (Travel Concierge)ReportFollowMYR2,500 MYR3,500 Per Month,Fresh GraduatesFewer than 40 applicants. You still have a chance!Posted a day ago Closing 13 Apr 2025Fewer than 40 applicants. You still have a chance!SaveApplyRequirements Prior experience in free independent travel (FIT) or local travel services is preferred. Fluent in Mandarin. Fresh graduate are welcome to apply Detail oriented, responsible, and able to respond…"> On Trip Customer Service Representative (Travel Concierge)ReportFollowMYR2,500 MYR3,500 Per Month,Fresh GraduatesFewer than 40 applicants. You still have a chance!Posted a day ago Closing 13 Apr 2025Fewer than 40 applicants. You still have a chance!SaveApplyRequirements Prior experience in free independent travel (FIT) or local travel services is preferred. Fluent in Mandarin. Fresh graduate are welcome to apply Detail oriented, responsible, and able to respond…" />

On Trip Customer Service Representative (travel Concierge)

Kuala Lumpur - Gombak, Selangor, Malaysia

Job Description


Signchina International Travel Admin Hiring! Full Time On-Trip Customer Service Representative (Travel Concierge) in WP Kuala Lumpur, Earn up to MYR 3,500 - Ricebowl
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On-Trip Customer Service Representative (Travel Concierge)
Report
Follow
MYR2,500 - MYR3,500 Per Month
,
Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted a day ago Closing 13 Apr 2025
Fewer than 40 applicants. You still have a chance!
Save
Apply
Requirements

  • Prior experience in free independent travel (FIT) or local travel services is preferred.
  • Fluent in Mandarin.
  • Fresh graduate are welcome to apply
  • Detail-oriented, responsible, and able to respond quickly to customer needs.
  • Proficient in using WeChat for communication.
  • Flexible work schedule, willing to work during peak travel seasons.
Responsibilities
  • Act as the key point of contact for travelers during their trip, handling requests and emergencies to ensure a smooth travel experience.
  • Provide real-time support via WeChat, answering questions about itineraries, attractions, dining recommendations, etc.
  • Monitor customer feedback and improve service quality.
Benefits
  • Competitive salary: Stable base salary + performance bonuses, with high commissions for outstanding performers.
  • Career growth: Gain in-depth tourism industry insights, hands-on experience, and build your personal brand.
  • Vibrant team: Young, dynamic, and passionate about travel, with a creative and supportive environment.
  • Flexible working arrangement: Remote work available for On-Trip Customer Service; flexible schedule for Travel Streamers.
Skills
Problem-solving skills Customer Service
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Job Detail

  • Job Id
    JD1093168
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3500 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur - Gombak, Selangor, Malaysia
  • Education
    Not mentioned