Teleperformance
Overview:Job DescriptionIf you have proven 1 year BPO supervisory experience, we have something for you! Qualifications:Requirements: Degree in any discipline Minimum Relevant Work Experience 3 years customer service experience with minimum 2 years training experience Minimum 1 year of content…
MohonKelayakanJob Details Company: Teleperformance Malaysia TP Code: AJT K001 NN ISR MN 10xx Job Title: Inside Sales Representative Mandarin Location: Petaling Jaya Your Qualifications: Bachelor's degree or Diploma in any discipline Excellent written and verbal communication in English and Mandarin…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the clientxe2x80x99s…
Qualifications:Requirements: Bachelorxe2x80x99s degree or equivalent diploma. Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast paced environment, able to deal with rapid change and ambiguity. 8+ years of experience in operations, preferably…
OverviewContent moderator jobs continue to be on the rise as the online world never stops needing content moderation.A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with…
Qualifications: Excellent communication rapport building skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting related issues Able to take Management direction and cascade to staff Strong coaching skills…
Qualifications:Technical Requirements Good knowledge of OOP and the Microsoft stack: C#, .NET, ASP.NET, MVC, Entity Framework. Good Knowledge of HTML5/CSS/Typescript/JS Framework like React/Angular/Vue. Experience in CI/CD pipeline setup will be preferred. Non Technical Requirements Bachelor's Degree in engineering, computer science,…
Qualifications: Excellent communication rapport building skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting related issues Able to take Management direction and cascade to staff Strong coaching skills…
Overview:Job SummaryThe Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all companyxe2x80x99s policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly…
Overview:Business Analyst is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals.A Business Analyst job description should cover…
Overview:We are looking for a highly motivated and organized intern to join our team as an Assistant Marketing & Business Analyst for the Chief of Staff. This is a 6 month internship that will provide the opportunity to learn about…
Qualifications:Qualification: Diploma or Bachelorxe2x80x99s Degree holder is preferable. Possess minimum 2 year team lead/supervisory working experience in BPO/Call Center. An assertive, well organized self starter with demonstrated supervisory experience in managing operations. A detail oriented person with excellent written and…
Overview:We are seeking an enthusiastic and motivated Intern to join our team. This is an excellent opportunity for someone who is looking to gain hands on experience in the BPO industry and contribute to meaningful projects, with possibility of a…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
MohonKelayakan At least possess a SPM certificate or above Fluent in English and/or Malay languages Fresh graduates are welcomed to apply Willing to work at Bayan Lepas or Georgetown Willing to work in 24x7 rotational shifts Tanggungjawab Label or annotate…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
MohonKelayakan Fluent in both English, and Bahasa Malay (reading, writing and speaking) Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
Qualifications:Main Requirements: Bachelor\xe2\x80\x99s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift Minimum 1 years\xe2\x80\x99 experience as QA in technical/call center Must be proficiency in English & Korean in terms of written, reading…
Qualifications: Bachelor\xe2\x80\x99s degree or equivalent diploma in any discipline. Candidate must be able to work on rotational shift. Minimum 1 years\xe2\x80\x99 experience as QA in call center. Must be proficiency in English & Japanese in terms of written, reading and…
Overview:Technical Account Manager Qualifications:Minimum Skills to Hire: A Bachelor\'s degree in any IT related course BPO industry background with Experience in technical support and sales Good technical knowledge across PC, servers, network and voice solutions Excellent communication and interpersonal skills…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
Qualifications: Diploma or Bachelor\xe2\x80\x99s Degree holder is preferable. Possess minimum 2 year team lead/supervisory working experience in BPO/Call Center. An assertive, well organized self starter with demonstrated supervisory experience in managing operations. A detail oriented person with excellent written and…
Overview:Qualifications:Graduate of any bachelor\xe2\x80\x99s degree Course.Minimum Skills to Hire: Must have professional Japanese language skill B1 level of English language proficiency Basic knowledge of computer systems and highly trainable Excellent communication skills and passion for Customer Service The ability to…
QualificationsMinimum Skills to Hire: Candidates with Bachelor Degree in accounting, finance relevant with Fraud, Chargeback and Appeal Candidates with fraud manual review experience (at least 1 3 years): including reviewing user appeal document, user analysis and trend analysis. Candidates are…
OverviewContent Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. Reviewers have the opportunity to make a significant and direct impact on…
Overview:Technical Account Manager Qualifications: A Bachelor\'s degree in any IT related course BPO industry background with Experience in technical support and sales Good technical knowledge across PC, servers, network and voice solutions Excellent communication and interpersonal skills Excellent Internal Stakeholders…
Qualifications:Requirements: A minimum of 5+ years of human resource management experience preferred. Must have English proficiency on spoken and written. Relevant experience in supporting a start up organization. Preferred exposure in BPO or share service industryStrong leadership skills in leading…
Qualifications: Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses. Equivalent complete IT training certification. 1 2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom. Analyst in an Enterprise setting preferred…
QualificationsMinimum Skills to Hire: Candidates with Bachelor Degree in accounting, finance relevant with Fraud, Chargeback and Appeal Candidates with fraud manual review experience (at least 1 3 years): including reviewing user appeal document, user analysis and trend analysis. Candidates are…
MohonKelayakan Language Required: English and Mandarin (reading, writing and speaking) Willing to work in rotational shift Open to relocate to PJ, Selangor Tanggungjawab Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency Gather feedback,…
Qualifications: Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses. Equivalent complete IT training certification. 1 2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom. Analyst in an Enterprise setting preferred…
Qualifications: Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses. Equivalent complete IT training certification. 1 2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom. Analyst in an Enterprise setting preferred…
Qualifications:Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem solving skills Excellent written and verbal communication skills Passion for…
MohonKelayakan Fluent in English, Cantonese and Mandarin (reading, writing and speaking) Fresh graduates are welcome to apply Willing to work in rotational shifts Open to relocating to Penang Tanggungjawab Proven experience in customer facing roles (phone, chat, email). Passionate about…
Qualifications:Requirements: A minimum of 5+ years of human resource management experience preferred. Must have English proficiency on spoken and written. Relevant experience in supporting a start up organization. Preferred exposure in BPO or share service industryStrong leadership skills in leading…
OverviewContent Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. Reviewers have the opportunity to make a significant and direct impact on…
Qualifications: Degree in Computer Science, Computer Engineering, Electronics and Communications Engineering and other related IT courses. Equivalent complete IT training certification. 1 2 years experience as PC Specialist, Desktop Specialist, Technical Support or Telecom. Analyst in an Enterprise setting preferred…
QualificationsMinimum Skills to Hire: Candidates with Bachelor Degree in accounting, finance relevant with Fraud, Chargeback and Appeal Candidates with fraud manual review experience (at least 1 3 years): including reviewing user appeal document, user analysis and trend analysis. Candidates are…
Requirements: Bachelor\xe2\x80\x99s degree or Diploma in any discipline Fresh graduates are welcomed to apply Language Requirement: English, Mandarin and Cantonese (write, read, and speak) Willing to relocate to Penang Willing to work in rotational shift, public holiday and weekend Scopes:…
Overview:Qualifications: 1 3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel and understanding call center statistics a…
Overview:Job DescriptionIf you have proven 1 year BPO Assistant Managerial experience, we have something for you! Qualifications:Requirements: Bachelor\xe2\x80\x99s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast…
Overview:Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!Qualifications:Requirements Minimum of 1 year of experience as a Quality…
Overview:Overall Responsibilities: In collaboration with Operations, Global Wellness and Resiliency and Human Resources Management, reviews client specifications and develops the project plan and implementation of the resiliency pr0gram Identifies resource needs for the project, ensures expectations, and goals are fully…
MohonKelayakan\xe3\x86\x8d\xec\x99\xb8\xea\xb5\xad\xec\x96\xb4 : TOEIC 700\xec\xa0\x90 \xec\x9d\xb4\xec\x83\x81\xc2\xb7 2 years of financial services experience (CS, Collections, Collections litigation, mortgage document/ contract processing, KYC, Name Screening, Credit card sales, etc)\xc2\xb7 Strong analytical skill, critical thinking, good follow through and agileTanggungjawab\xeb\x8b\xb4\xeb\x8b\xb9\xec\x97\x85\xeb\xac\xb4\xe3\x86\x8dTransaction monitoring and screening +…
Fluent in both English, and Bahasa Indonesia (reading, writing and speaking) Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of minimum…
MohonKelayakan Language Required: English and Mandarin (reading, writing and speaking) Education: High school and above Willing to work in rotational shift Open to relocate to PJ, Selangor Tanggungjawab Deliver prompt customer support via various channels (calls, email, live chat) with…
Overview:Qualifications:Requirements\xef\xbc\x9a Proficient in MS Office including Outlook, Word, Power Point and Excel Strong planning, organizational and follow up skills Must be organized with strong interpersonal and trouble shooting skills; deals with conflict effectively Must be a strong multi tasker, coping…
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred. Willing to work…
MohonKelayakan Fluent in both English, and Mandarin Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Cantonese Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Cantonese Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Mandarin Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Cantonese Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Mandarin Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan High School (SPM), Diploma and above are required. Excellent communication skills in Mandarin language required. Excellent commercial understanding. Problem solving. Sense of responsibility. Independent and customer friendly. Experienced with Customer Care, internet and hotel industry. Available for changes in…
MohonKelayakan Fluent in both English, and Cantonese Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
MohonKelayakan Fluent in both English, and Mandarin Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field Willing to work rotational shift Tanggungjawab Deliver prompt customer support via…
Responsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments. To make outbound calls and remind them of their payments. To achieve individual and group targets in order to be entitled for…
MohonKelayakan Fluent in written and spoken English Fluent in written and spoken Khmer Excellent listening, retention and note taking skills to maintain a high level of accuracy Ability to concentrate, stay detached from the conversation, and always remain neutral and…
MohonKelayakan Fluent in written and spoken English Fluent in written and spoken Nepali Excellent listening, retention and note taking skills to maintain a high level of accuracy Ability to concentrate, stay detached from the conversation, and always remain neutral and…
MohonKelayakan Fluent in both English, and Arabic (reading, writing and speaking) Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of minimum…
Overview:Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!Qualifications:Main Requirements: Bachelor\xe2\x80\x99s degree or equivalent diploma in any discipline…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
MohonKelayakan Fluent in written and spoken English Fluent in written and spoken Laotian Excellent listening, retention and note taking skills to maintain a high level of accuracy Ability to concentrate, stay detached from the conversation, and always remain neutral and…
MohonKelayakan Fluent in both English, and Bahasa Indonesia (reading, writing and speaking) Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of…
OverviewThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer…
Overview:Position Summary:The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
MohonKelayakan Fluent in both English, and Vietnamese(reading, writing and speaking) Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field 6 months to 1 year of minimum experience…
Overview:Job DescriptionIf you have proven 1 year BPO supervisory experience, we have something for you! Qualifications:Requirements: Degree in any discipline Minimum Relevant Work Experience Customer Service and Training experience is a MUST Minimum Training Required Fast learner and independent Skills…
Overview:Are you passionate about talent acquisition and eager to gain hand on experience in the dynamic world of recruiting? Teleperformance is looking for a motivated and enthusiastic Recruiting Intern to join our team!What\'s in it for you? Hands on experience…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
Qualifications:Requirements: Bachelor\'s degree or an equivalent diploma. A dynamic leader with a proven track record of managing large and diverse teams across multiple workflows in a fast paced environment, capable of handling rapid changes and ambiguity. A minimum of 8…
MohonKelayakan\xe2\x97\x8f High School Diploma required\xe2\x97\x8f Understanding and cultural sensitivity of language/culture supported (minimum 6 years in country)\xe2\x97\x8f Resiliency: Ability to view content that may be offensive, strong or abhorrent, with understanding.\xe2\x97\x8f Fluency in written and spoken English or language required…
OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client\xe2\x80\x99s…
MohonKelayakan\xe2\x97\x8f High School Diploma required\xe2\x97\x8f Understanding and cultural sensitivity of language/culture supported (minimum 6 years in country)\xe2\x97\x8f Resiliency: Ability to view content that may be offensive, strong or abhorrent, with understanding.\xe2\x97\x8f Fluency in written and spoken English or language required…
Overview:Job DescriptionIf you have proven 1 year BPO supervisory experience, we have something for you! Qualifications:Requirements: Degree in any discipline Minimum Relevant Work Experience 3 years customer service experience with minimum 2 years training experience Minimum 1 year of content…