Customer Service Representative (kota Kinabalu Mandarin Speaker )

Kota Kinabalu, Sabah, Malaysia

Job Description


MohonKelayakan

  • Fluent in both English, and Mandarin
  • Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
  • Willing to work rotational shift
Tanggungjawab
  • Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
  • Execute client instructions, resolve issues, and cross-sell bank products.
  • Gather feedback, meet productivity standards, and continuously improve service quality.
  • Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
  • Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
Manfaat
  • Join an International Company with a dynamic, youthful workplace
  • Ongoing training and development opportunities.
KemahiranCustomer Interaction Problem-Solving Communication Skills MandarinImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1055552
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kota Kinabalu, Sabah, Malaysia
  • Education
    Not mentioned