Customer Service Banking Industry (mandarin Speaker)

Petaling Jaya, Selangor, Malaysia

Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Customer Service - Banking Industry (Mandarin Speaker)FollowMYR4,000 - MYR5,000 Per Month,Be an early applicant!Posted 3 hours ago xe2x80xa2 Closing 9 Feb 2025Be an early applicant!SaveApplyRequirements

  • Fluent in both English and Mandarin (reading, writing and speaking)
  • 6 months of minimum experience in Customer Service in Banking Industry preferred.
  • Working Time: 9am to 6pm, Monday to Friday (including Public Holiday)
  • Willing to work in Petaling Jaya
Responsibilities
  • Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
  • Execute client instructions and resolve issues.
  • Gather feedback, meet productivity standards, and continuously improve service quality.
  • Stay updated on products and skills through training.
  • Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
Benefits
  • Join an International Company with a dynamic, youthful workplace
  • Ongoing training and development opportunities.
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Allowance Provided
  • 5 Working Days
  • Training Provided
SkillsFluent Mandarin Language Banking Products Knowledge Customer Relationship Management Problem-Solving Skills Attention to DetailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1083719
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned