Bayan Baru - Bayan Baru - Malaysia, George Town - Pulau Pinang - Malaysia
JOB SUMMARY
The purpose of this position is to provides assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
Responds to client inquires and complaints. Ensures timely and quality service delivery to clients.
Follows up with clients to ensure customer satisfaction.
Performs facilities inspections and prepares reports.
May coordinate and manage move, add and change activities.
Assists in the preparation of operating and capital budgets.
Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
Uses pc and/or PDA for work order system, email, ESS, process and procedure training.