-Manage day to day operations of the Front Office -Plan and implement effective upselling activities to support the maximum room revenue -Liaise closely with other relevant department about servicing and handling of incoming groups -Review expected arrival rooms to ensure that rooms are arranged as per the preference of each guests and amenities placed prior to guest arrival -Maintain knowledge of credit policies and procedures and liaise closely with the Finance department to ensure that the credit procedures are properly carried out from the Front Office. -Ensure all services offered by the Front Office are always available and carried out with utmost efficiency and courtesy to effectively handle and resolve any guest problems.
Cititel Express Ipoh offers 210 modern, functional, comfortable and a reasonably priced accommodation which caters to both business and leisure travelers. Understanding the needs of today\xe2\x80\x99s tech-savvy generation, we offer FREE unlimited High Speed Wi-Fi (with four devices in every room) and our room is equipped with a 40\xe2\x80\xb3 LED Smart IPTV for you to enjoy FREE Video on Demand (more than 100 HD movies). The hotel stood tall in one of Ipoh Iconic Landmarks, Ipoh Old Town, promises the spectacular view of old town, new town, Ipoh Padang and Kinta River. Its strategic location provides easy access to Ipoh Heritage Trail, Ipoh Famous Food Trail, Ipoh Attractions, Ipoh Train Station, Ipoh Historical Buildings and Ipoh Commercial Business Centre.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5