We are seeking a motivated and customer-focused Assistant Front Office Manager to join our team.
Supports the Front Office Manager in overseeing daily operations of the front desk, concierge, and guest services, ensuring exceptional guest experiences from check-in to check-out.
The ideal candidate will lead by example, foster a welcoming environment, manage front office staff, resolve guest concerns efficiently, and help drive guest satisfaction and operational excellence.
This position requires strong leadership, communication, and organizational skills, along with a passion for hospitality and service excellence.
Key Skills:
Customer service excellence
Team leadership and training
Conflict resolution
Communication and interpersonal skills
Hotel management systems
Job Types: Full-time, Permanent
Pay: RM5,500.00 - RM6,000.00 per month
Benefits:
Additional leave
Health insurance
Maternity leave
Meal provided
Opportunities for promotion
Professional development
Education:
STM/STPM (Required)
Experience:
Front Office experience in the Hotel industry: 3 years (Required)
Work Location: In person
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