Job Description

Assistant Housekeeping Manager

Location:

Lone Pine Hotel, Batu Ferringhi, Penang

Employment Type:

Full-Time

Role Overview

The Assistant Manager - Housekeeping supports the Housekeeping Manager in overseeing daily housekeeping operations to ensure guest rooms and public areas meet the hotel's cleanliness, hygiene, and service standards.

Key Responsibilities

Assist in managing daily housekeeping operations and staff deployment Ensure guest rooms and public areas are maintained to brand standards Conduct room and area inspections; follow up on corrective actions Train, coach, and supervise housekeeping team members Monitor linen, amenities, and cleaning supplies inventory Coordinate with Front Office and Engineering on room readiness and defects Handle guest feedback and resolve housekeeping-related issues Ensure compliance with safety, hygiene, and hotel SOPs

Requirements

Diploma or Degree in Hospitality or related field Minimum 3-5 years' experience in hotel housekeeping Strong leadership, communication, and organizational skills Able to work shifts, weekends, and public holidays Familiar with Hospitality work environment
Job Types: Full-time, Permanent

Pay: Up to RM3,800.00 per month

Benefits:

Free parking Health insurance Maternity leave Meal provided Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Batu Ferringhi: Reliably commute or planning to relocate before starting work (Required)
Education:

Malaysian Special Skills Certificate (Required)
Experience:

Housekeeping/Cleaning: 5 years (Required)
Work Location: In person