Job : Operations
Primary Location : Asia-Malaysia-Bukit Jalil KL
Schedule : Full-time
Employee Status : Permanent
Posting Date : 04/Apr/2023, 5:16:56 AM
Unposting Date : Ongoing


The Role Responsibilities

• To us, good performance is about much more than turning a profit. It\'s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
• We\'re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Strategy

• Provide high quality design assistance including production of materials and advising on design solutions to support the business.

Business

• FM Central Control Group (CCG).

Having an advance/expert ability on the below listed expectations/responsibilities:

• To be the SME / SPOC for design materials used for communications, sales collaterals, and other design activities for both internal and external stakeholders. Leveraging from existing processes and strengthening Operational Risk.
• To work alongside stakeholders to write, design, and distribute materials.
• Able to facilitate and coordinate design work requests internally and with design team.
• To prioritize and organize workflow effectively so that all deadlines to internal communications.
• Working with scrum team members and the Scrum Master and Product Owner to architect solutions that are capable of long-term maintainability and growth whilst delivering focused, value driven changes to a high-quality standard.
• Develop unique and professional designs that represent CCG branding.
• Lead the maintenance of design/development resources.
• Abreast in SCB Branding guidelines.
• Advance level in graphic designing and Typography.

Technical Competencies

• Ability to manoeuvre Microsoft office \xe2\x80\x93 Excel, PowerPoint, Word
• Adobe Creative Suite knowledge preferred.
• Capacity to manage time accordingly \xe2\x80\x93 As delegated by line management from time to time.
• Ability to collaborate with business leads across various functions.
• Strong business acumen and ability to exercise sound judgment and prioritization.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Operational Risk Framework & Wall standards and inside information risk, ERMF, FMEA.

Key stakeholders

• FM COO Management Team
• FM COO Controls Department
• FM Operations Management Team
• FM Operations Risk Management Team
• Front Office staffs and supervisors
• Data providers

Other Responsibilities Embed Here for good and Group\xe2\x80\x99s brand and values in CCG team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

• Mandatory E-learnings
• Team Engagement involvement
• Knowledgeable in SCB Branding guidelines
• Good knowledge and interest in graphic designing and typography
• Excellent and professional communication skills, verbal and written
• Able to take ownership of tasks with little supervision.
• Ability to delegate tasks, demonstrating effective leadership while taking accountability for own work

Our Ideal Candidate Role Specific Competencies

• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Email Communication
• Adobe Creative Suite

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers