Assistant Manager, Claim & Return Management

Johor, Malaysia

Job Description


Our client is an established MNC in warehouse and supply chain management of automotive parts.

JOB RESPONSIBILITIES

  • Ensure that the warehouse internal processes including claims and all part returns are according to requirement and specifications.
  • Manage scrapping process of parts due to exceptions, claims and returns.
  • Ensure 3PL receive customer claims and returns information and process according to define steps.
  • Monitor deconsolidation of customer return parts by 3PL.
  • Planning of parts scrapping item review, item summary and scrapping activity or scheduling with customs expert.
  • Involve in part scrapping process inspection with customs officer when is required.
  • Manage high voltage battery return handover to DG team for charging.
  • Manage resources planning to ensure proper distribution of workload.
  • Strategize on continuous improvement that have impact on accuracy, efficiency and cost optimization.
  • Process and control of Reman or CORE return parts from markets and process to vendors as when required
  • Work with packing teams on any packing repair as and when required for accepted return prior to put away.
  • Develop strategies streamline logistics processes to reduce cost; implement best practices and continuous improvement.
  • Preparation of any related Warehouse & Logistics reports and any other ad-hoc reports as and when required by the Management.
JOB REQUIREMENTS
  • Minimum Diploma in Warehouse Management, Logistics or Supply Chain Management or related field.
  • A minimum of 3 years of experience in logistics or any other related warehouse experience.
  • Experience in 3PL management and claims management are added advantages.
  • Highly motivated and able to work in a team, good teamwork spirit.
  • Self-directed with good written and verbal communication skills.
  • Strong attention to details and technicalities.
  • Good interpersonal and multi-tasking skills.
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Job Detail

  • Job Id
    JD968711
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor, Malaysia
  • Education
    Not mentioned