Job Description

The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG and the divisions Mercedes-Benz Cars, Mercedes-Benz Vans and Mercedes-Benz Mobility AG, the vehicle manufacturer is one of the largest and most successful suppliers of premium passenger cars.
The Operations & Credit Operations- OneHUB is responsible for creation of a framework to implement centralized and integrated business operations centers on three continents, delivering the most efficient processes to our customers. Our aim is to have the First OPS Hub "live" with operational readiness reached for pilot markets, designed as a scalable blueprint for Global Operations Hubs. With the Hub, we will reduce operational costs while ensuring a standardised luxury customer experience. It will also help us to be one step ahead of our competitors and to balance phases of high and low demand, and therefore improving overall competitiveness and efficiency. Additionally, our operating model will be enhanced with the best of industry and global MBM best practices.

We are a global team with international and diverse experience, co-located on multiple continents. We are committed to an Agile mindset, working with the Scrum and Scaled Agile Framework (SAFe) methodologies in a hybrid working arrangement. The team displays a very high commitment to our objectives and is determined to go the extra mile to achieve them. We place a high value on communicating directly and as equals in regular meetings. We also believe it is important to be constructive and honest. The team believes in customer collaboration and quick response to change. Working for one of the Must-Wins for MBM, you will be responsible for subprojects and a wide range of exciting tasks with a considerable impact on the entire organization.

Objective of Job :
Our suppliers wait for us to pay them. A disbursement is irreversible; it represents the final step in the loan-giving process and our ultimate commitment to the deal. The objective is to make a thorough check for accuracy, completeness of documentation and adherence to all credit approval terms & conditions as well as legal and corporate regulations, and then to initiate quick disbursements to our suppliers; also to close contracts in the system quickly and manage customer file handling most efficiently.

Main Accountabilities :

• Manages contract activation & disbursement process in the CMS and Navision
• Timely payout to Dealers&Suppliers
• Set-up GIRO payments approved by banks for customers in the Contract Management System
• Maintenance of Lien Registration and Release
• Manages and executes paid in full contracts in Contract Management System
• Refund of over payment to customer
• Administrate normal contract closing in CMS and Navision
• Back-up to Contract Admin Support and Contract Admin Manager

What you bring to the table:
Education

• Bachelor\'s Degree or equivalent

Technical Knowledge
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• Excellent knowledge of Work functions and processes of contract administration and legal documentation
• Good knowledge in MS Office (Excel, Word)
• Good in spoken and written English/ Cantonese /Mandarin and other local dialects
• Excellent knowledge of Finance/Leasing Contract Management ERP

Competencies

• Ability to work both independently and in a team
• Good communication and interpersonal skills
• Ability to quickly adapt to new culture and environment and to work with other departments
• Ability to multi-task
• Attention to detail, figure-oriented, conscientious, careful, pro-active and accurate

Work/Industry Experience

• Minimum 5 years of working experience
• Minimum 3 years in automotive finance

Mercedes-Benz Services Malaysia is part of the Daimler Financial Services group, the financial services arm of the Daimler group, operating globally in 40 countries. As one of the largest automotive financiers in the world, Daimler Financial Services is also the world leader in commercial vehicle financing.

Mercedes-Benz Services Malaysia is supported by more than 40 authorized dealers nationwide and offers a broad range of automotive finance and insurance solutions for customers in Malaysia. When customers finance their vehicles with Mercedes-Benz Services Malaysia, they will receive dedicated, branded financing on top of the array of value added insurance and maintenance products, ensuring a solution tailored to their needs.

Established in 2012, Mercedes-Benz Services Malaysia works closely together with Mercedes-Benz Malaysia, who is responsible for the distribution and marketing of Mercedes-Benz passenger cars and commercial vehicles as well as FUSO trucks in Malaysia.
Bachelor\'s or Equivalent