Job Description

Location:Genting Highlands - , ,Salary:CompetitiveType:PermanentMain Industry:Other Industries & Skills:Catering & HospitalityAdvertiser:Job ID:130818100Posted On:17 July 2024Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!Job Requirement:style="margin-bottom:11.0px"-
-Degree qualification in Tourism Management/ Hospitality or Business Management
-Confidence in speaking, reading and writing English skills essential.
-Minimum 3 years experiences in supervising within a theme park ticketing environment required.
-Previous theme park, water park, F.E.C. or museums experience an advantage.
-Competence in using Microsoft Office Suite of software is essential.:style="margin-bottom:11.0px"-
-Provide managerial and administrative support and assistance to the Entry Operations Manager.
-Act as duty manager in the absence of the Entry Operations Manager.
-Ensure sustainable operational readiness of all ticketing points of sale, information points and ticketing related services provide the Guests a world-class friendly and efficient ticketing and excellent guest services experience.
-Uphold integrity by enforcing all proper cash handling practices and point of sale procedures in order to contribute to the success of the organization.
-Manage the administration of the ticketing system, liaise with supplier and ensure all team members are competent in its use.
-Assist in producing a daily status report of admissions and make available to operational stakeholders.
-Assist in the development and implementation of SOP\'s for the productive, efficient and friendly operations.
-Assist in the delivery of the on-the-job training programs of crew members.
-Conduct briefings and meetings and pass on all relevant information to crew members.
-Maintain a positive relationship with all departments working particularly close with Marketing & Sales for discount and group related sales.
-Assist in coordinating any front gate and pricing signage ensuring they are accurately and efficiently maintained.
-Provide ticketing and admissions support for special events on a need\xe2\x80\x99s basis.
-Monitor and handle Guest Services operation which include feedback, rental and stroller rental.Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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