Assistant Manager Front Office (5 Star Hotel)
Kuantan, Malaysia
Job Description
RESPONSIBILITIES:
- Able to work on night shift
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Displays outstanding hospitality skills.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels
- Able to work on weekend and public holiday.
- Good command in English and Bahasa Malaysia
- 5 days of working
- Night Allowances
- Medical coverage
- Annual leave and Public holidays
- Uniform and on-duty meals provided.
- Free parking
- Gym membership
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
- Monday to Friday
- Overtime pay
- Performance bonus
- Diploma/Advanced Diploma (Preferred)
- Front Office: 2 years (Preferred)
- Health insurance
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Job Detail
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Job IdJD894660
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuantan, Malaysia
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EducationNot mentioned