Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking an experienced professional to join this team in the role of Assistant Manager Insurance Product Development.

Principal Responsibilities:

• The jobholder will be assisting Insurance Product Manager in carrying out new insurance product development and enhancement (variation) that meet the need of HBMY/HBMS customers and ensure the products are developed/enhanced and distributed within the expected sales proposition for RBWM Wealth Management. In addition, to conduct Periodic Product Review within the required time frame according to Group's Guidelines.
• The jobholder is also expected to manage the insurance MI reporting, coordinating with 3rd party in delivering the expected data/reports within the agreed timeline; and to assist the product manager in process/operation enhancement; delivering good customer experience for Wealth Insurance solutions to HSBC customers, based upon clearly defined service standards.
• Provide input and recommendations for new product ideas and negotiating with Takaful/Third Parties providers for best product proposition and deals.
• Prepare effective business documentation viz. Product Opportunities and Proposition Papers, Range Review and relevant TCF papers, Vendor Risk Management, Risk Assessment documents and other relevant drafts required from the perspective of Product launches.
• Manage effective business relationship with existing Takaful/3rd party Providers at operational level and assist in the execution of new product launches, product promotions and marketing initiatives with them.
• To be fully abreast with the market competition by conducting comprehensive market studies.
• To effectively handle implementation of product promotions and campaigns.
• To assist and coordinate in the implementation of end-to-end wealth sales process for new product offerings, including system development and enhancement, effectively.
• To implement wealth insurance sales quality process, embedding changes and ensure all relevant controls are implemented in order to achieve a satisfactory audit rating, effectively.
• To assist in the training of wealth insurance sales quality framework for new onboarding sales staff to be in line with the Global Wealth Sales Standard.
• To assist in establishing potential cross-selling/up-selling opportunities to enhance the penetration rate of Premier and Advance market segments via insurance product solutions.
• By researching and compiling regular update of competitors' product launch, offers and counter-objections strategies for enhancement of selling skills and competitive product knowledge.

Requirements

Requirements:

• At least a bachelor's degree in any related discipline is required.
• 2-5 years of working experience as a wealth management or financial market.
• Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions.
• Deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, social-economic dynamics, and regulatory requirement relevant to the products.
• Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities.
• Demonstrated ability and experience to correctly identify client needs.
• Solid skills to manage consultative sales process.
• A solid understanding of global anti money laundering standards.
• Team player with collaborative skills.
• Knowledge of local and Group compliance regulations.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritised.

You'll achieve more when you join HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad