At AIA we\'ve started an exciting movement to create a healthier, more sustainable future for everyone. If you believe in developing a better tomorrow, read on. WE ARE LOOKING FOR Responsible for providing application development and support services to meet AIA\'s business needs Position Objective: Review PDD, knowledge transfer document(s) developed from external vendor / other RPA team to be sufficiently adequate to follow up as a form of BAU support . Provide on-going support for all automation built on UIpath, managed by IPACoE team and to provide workaround/solutions based on existing catalog/knowledge base. Ensure the automation solutions developed adhered to AIA standards. Roles and Responsibilities: Attending to incidents, service and change requests. Responsible for communicating with users to understand, log, categorize and develop and maintain development documentation (Functional and Technical Specifications) and other relevant documentation as necessary (for example, new connector or customized connector) to ensure development work and compliance to Change Governance and Information Security. Implement changes related to incidents & change requests and deploy to production system. The resolution time of incidents and change requests should meet agreed SLA based on their priority. As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing. Co-ordinate and perform regular patches, upgrades to the platform. Minimum Job Requirements: Education: Bachelor\'s degree Information Technology/Systems or Business related degree majoring in computing systems. Experience: 2-4 years of hands-on experience on RPA tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc. UiPath experience and knowledge to its fleet of products, is highly preferred. 2+ years experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net. Basic programming knowledge on HTML, JavaScript (or any scripting language). General concept of common application (eg SAP, Ariba, AS400) would be advantageous. Technical skills. UiPath RPA Developer certifications preferred. . MS Office (Excel, Word, Powerpoint) skills. . Prior programming experience in Microsoft (for example, Visual Basic or Visual Studio (covering .Net) would be advantageous. . Experience in Office365 applications and solutions (for example SharePoint Online, Power Apps) would be advantageous. Practical Skills/Abilities: Able to communicate well in English. SLA familiarity and performance driven work culture. Ability to diagnose and resolve basic technical issues. Good communication skills. Resourceful, independent and result oriented. A good team player and keen to learn. Proactive.
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