Job Description

Job description

Why join us?

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

The Opportunity:

Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

What you\xe2\x80\x99ll do:

• Understand the processes\xe2\x80\x99 functions and objectives irrespective of Business Areas to be able to custom design the AMO report layout for respective processes.
• Ensure timely and accurate reporting by all AMOs and MOs.
• Create Supporting Templates and prepare guidelines for Operations to use.
• Produce, update and implement Diary Watch Database for all Departments.
• Prepare and Update Emergency Escalation Plan for Operations Teams.
• Create and implement Leave Planner to Operation Teams and Compile Operation Teams\xe2\x80\x99 Leave
• Provide leadership and customer service to all, both top and lower Management, consistent with Group and Company policies and standards. Leading a cohesive team, working in a supportive team environment driven by people centric values.
• Provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data

Requirements

What you will need to succeed in the role:

Knowledge

• A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position

Experience

• At least 3 years\xe2\x80\x99 experience in managing MI reporting, report analysis and administrative work and minimum 2 years\xe2\x80\x99 experience in supervisory skills with exposure to appraisals, counseling, team building and staff development.

Skills

• Good Communication, planning and organizing skills.
• Possess knowledge on MS Office with good numerical and analytical skills.
• Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people.
• Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
• Experience in producing and preparing reports.
• Good Management skills and initiate improvements.
• Able under challenging environment with tight timelines

What additional skills will be good to have?

• Has exposure to Corporate Action or Securities Services life cycles will be an advantage

HSBC