Job Description

Adecco is currently recruiting on behalf of a client, a top tier consulting firm, for the position of Assistant Manager / Manager - Oracle Fusion Finance Functional.

What are my job responsibilities?

• In the respective area of responsibility to deliver complex value-oriented services with adequate quality and in accordance with company accounting standards, regulations and guidelines. To participate in GBS local and/or global improvement projects and initiatives. Provide consulting and expert services for timely completion of month end closing process and SAP roll-out.

• Compliance & Risk Management: To participate in compliance program and internal control activities

• Customers (& Partners): Daily communication with customers & external partners in agreed language(s) on professional level

Work processes:

• Knowledge in SAP/4 HANA / R3 features

• Executes assigned tasks and activities with high efficiency and quality following the company and customer rules, regulations, methods, policies and / or instructions (fully)

• Demonstrates strong service delivery focus (fully) with customer centricity

• Drives implementation of continuous improvements of services provided through analytical KPI-based approach

• Implements new and updated processes

• Participates in training activities and programs for new procedures, service extensions or enhancements

Specific for Specialist:

• Assist the team in trouble shooting and provide first level support to the GBS staff and to the customers

• Manage and resolve application related queries (including investigation, follow up, issue resolution for customers\' queries)

• Review the performance of the processes in GBS and recommend and follow up on the areas of improvement.

• Delegate technical requests to relevant technical support personnel and ensure that issues are being resolved timely (support)

• Assist in the data migration activities for the companies which are adopting the new SAP platform

What do I need to qualify for the role?

• 4-6 years of experience within service operations/ service management area (in 2 or more business processes/ areas) or country/ cluster, sector/ cross sector or corporate unit.

• Experience in SAP FI/CO Functional Supports

• Experience in SAP implementation projects / Consulting will be an added advantage

Adecco