Job Description

Nestled on the pristine Pantai Tengah beach, the PARKROYAL Langkawi Resort is an idyllic seaside haven where balance, simplicity and joy come to life, offering the ultimate beach holiday.

Located on the longest stretch of beach in Langkawi, PARKROYAL Langkawi Resort is a collection of 300 modern guest rooms, suites, and 7 spacious exclusive villas, equipped with unique facilities and amenities. Each private villa features a private dip pool with direct access to the beach. Dining options include a speciality restaurant, an all-day dining, an ocean view lounge, and a swim-up bar.

Take a swim at the infinity pool on level 5 overlooking the Straits of Malacca and unwind with a drink or two. Featured amenities include 24-hour front desk, business center, gymnasium and a kids\' club. Nourish your soul, body and mind with an invigorating spa treatment at our SUASANA Spa.

The Role

As the Assistant Manager, People & Culture, you will be responsible for providing first-class associate relations services to deliver an excellent associate experience.

• Ensure recruitment and selection process is adhered to and ensure that the federal and local regulations related to recruitment are strictly followed.
• Conduct interview, screening and reference check of candidates.
• Coordinate and organize various associate engagement activities and events.
• Support in management of associate relations issues in the resort in a confidential manner, including disciplinaries, grievances, and capability.
• Monitor associate movements i.e recruitment, resignations, transfers and promotions etc.
• Support in the salary, benefits review exercises and surveys.
• Assist and resolve queries received from the management and associates.
• Support in the learning and development initiatives.
• Prepare daily, weekly and monthly report as required.

• Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management/ Human Resources.
• Possesses minimum two (2) years of relevant work experience in a similar capacity.
• Fluent in oral and written English and Bahasa Malaysia. Other languages is an added advantage.
• Demonstrates a high level of professionalism and maintains a positive attitude when interacting with associates and resort guests.
• Proficiency in computer software, particularly office applications, and demonstrates adaptness in operating various office equipment.
• Proficient in utilizing Microsoft Excel and well-versed in using formulas and functions.
• Flexibility to respond to a range of different work situation.
• Independent and able to work with minimal supervision.
• Able to work under pressure and in a fast paced working environment.
• Must be willing to relocate to Langkawi island.

Pan Pacific Hotels Group