Job Description

• A natural leader, who is able to lead the team in providing excellence service experience to the customers
• A people person, who is friendly and pleasant to the customers
• A minimum of 2 years\' experience in customer service and sales
• Experience in branch/outlet management is an added advantage

Responsibilities

• Work closely with station dealer to run, operate and manage the Petrol station
• Lead, communicate and engage with the team to ensure daily operation of the station runs smoothly and as per standard and guidelines
• Perform and/or overseeing day-to-day operations of the petrol station, including, but not limited to:
• Manage back office data analysis
• Prepare daily/monthly reporting for the station
• Stock management and ordering for fuel and merchandise (P-kedai)
• Team schedule and shift
• Prepare daily sales reconciliation report
• Assist dealer/account admin in preparing accounting reports
• Ensure station operations comply with the Health, Safety, Security and Environmental (HSSE) policies as per Petron\'s standards and requirements, and the local authority requirements
• Perform and drive activities in maintaining and upkeeping the petrol station building and equipment
• Plan and implement marketing activities, including but not limited tosocial media content creation (FB, IG and Tiktok) in timely and quality manner
• Develop, maintain and nurture customer relationship
• Carry out staff recruitment activities for the team
• Plan and execute team development programmes and/or activities such as training, performance, motivation and disciplinary actions
• Develop and meet the budget for the petrol station
• Ensure all station employees provide the required standard of customer service
• Handling customer\'s complaints
• Execute marketing programs as prescribed by the oil company
• Maintain the upkeep of fuel pumps and all assets of the fuel station and store
• Manage and preserve financial, merchandise and other assets of the station
• Manage the recruitment, training, deployment of station employees in accordance with guidelines

Benefits

Allowances

Overtime

KWSP/SOCSO

Medical

Career development

Training provided

Ricebowl