Job Description

MohonKelayakanTo be successful in this role, we are expecting the below:

• Minimum 3 years in business operations.
• Experienced in leading a small team.
• Able to work with minimum supervision.
• Good interpersonal, problem-solving skills and well organized.
• Able to conduct training to branch staffs/BCKP operator.
• Proficient in both verbal and written English, Bahasa Malaysia and Mandarin as this role required to deal with stakeholders who communicate in Mandarin/Cantonese.
• Work location: Bukit Jalil (Nearby Bukit Jalil)

TanggungjawabOverview of the Position:This role responsible for Business Centre (BC) operations - retail outlets , including the sales, promotion, services, inventory and payment submission. Assist the Operations Manager with other related operational matters and issues within the department, including operations matters in overseas countries.The role required to execute the below tasks and initiative:

• Maintain Business Centre Standards: Ensure the retail outlet -Business Centres uphold a high standard of image, cleanliness, and service delivery.
• Financial Management: Manage daily money submissions and ensure timely processing of orders.
• Inventory Management: Monitor and control retail outlet -Business Centres inventory to prevent exceeding set limits.
• Operations Training: Conduct training sessions as needed to update team members on company SOPs and policies.
• Issue Resolution: Act as the primary liaison between retail outlet -Business Centres and the company to assist with any operational issues.
• SOP Updates: Regularly update Standard Operating Procedures (SOPs) for reference and compliance purposes.
• System Testing: Conduct User Acceptance Testing (UAT) for new sales operations systems/modules.
• Stock Audits: Perform regular stock checks to maintain accurate inventory records.
• On-site Visits: Regularly visit retail outlet -Business Centres to oversee operations and ensure adherence to set guidelines

Manfaat

• Annual Leave
• Performance Bonus
• Medical Insurance
• Company Trip

KemahiranRetail Operations Management Inventory Management Visual Merchandising Customer ServiceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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